Fraud & Scam Recovery: Recognize, Respond and Rebuild

Who this course is for

• Anyone in Canada, especially seniors and the people who help them
• Anyone who has been targeted or already lost money
• Families helping a parent or grandparent after a scam
• Small business owners and staff who handle payments

What you need

What’s inside

Part 1 — Recognize every major scam · 13 lessons · about 66 min

1. Welcome: how every scam works
2. Fake cryptocurrency and investment scams
3. Grandparent and family emergency scams
4. Bank investigator and “safe account” scams
5. CRA and government impersonation scams
6. Phishing emails, delivery texts and QR-code traps
7. Romance scams and sextortion
8. Tech-support and remote-access scams
9. Online shopping, Marketplace and rental scams
10. Fake jobs, task scams and money mules
11. Prize, lottery, inheritance and charity scams
12. Identity theft, SIM swaps and account takeovers
13. Business scams: invoice changes, fake bosses and fake bills

Part 2 — After a scam: respond, recover and rebuild · 6 lessons · about 31 min

1. Recovery 1: what to do in the first hour
2. Recovery 2: trying to get your money back
3. Recovery 3: secure your accounts, devices and identity
4. Recovery 4: preserve evidence and report it in Canada
5. Recovery 5: avoid the second scam
6. Recovery 6: the next weeks — healing and a safer plan

Phone and router screens in the lessons are illustrations based on the real menu names, so they stay readable on any screen. Menus can change with updates; each lesson links to the official help page. Scam examples use made-up names and numbers.