Privacy Policy

Ravalak Web Solutions ("we", "us") is an Airdrie, Alberta web design company. We respect your privacy and handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

Information we collect

• Contact details you send us through forms, email or phone, such as your name, email address, phone number and business name.
• Account details for clients who sign in to our member portal or submit support tickets.
• Billing information needed to process plan payments. Card payments are handled by our payment processor; we do not store full card numbers.
• Website usage data collected through cookies and Google Analytics, such as pages visited, device type and approximate location.

How we use your information

• To respond to enquiries and prepare quotes.
• To deliver web design, hosting, SEO and support services.
• To manage client accounts, invoices and support requests.
• To understand how visitors use our website and improve it.

We do not sell or rent your personal information.

Cookies and analytics

Our website uses cookies to keep you signed in and to measure traffic with Google Analytics. You can disable cookies in your browser settings, although some features such as the member portal may not work without them.

Sharing your information

We share information only with trusted service providers who help us run our business, such as hosting, email and payment providers, and only as needed to provide our services, or where required by law.

Security and retention

We use reasonable safeguards, including SSL encryption and secure hosting, to protect your information. We keep personal information only as long as needed for the purposes above or as required by law.

Your rights

You may ask to access, correct or delete the personal information we hold about you, or withdraw consent to its use, by contacting us.

Contact us

Ravalak Web Solutions, 304 Main St S Suite 102, Unit 293, Airdrie, AB T4B 3C5. Phone 403-470-0320 or email info@ravalak.ca.